Digital Delane provides the Services to individuals as well as to legal entities. Digital Delane is acting as the Data Controller.
INFORMATION WE COLLECT
There are two general categories of information we collect.
Information you provide us while using the Services
1.1.1. Information that is necessary for the use of the Services.
We ask for and collect the following personal information about you when you use the Services:
Registration Information. When you fill in the registration form on the Website to use the Services you create a user account ("User account") and we require certain information such as your first name, last name, your country, your company, your phone number and email address. Information you provide through our support channels. The Services also include customer support, where you may send any question regarding the Services via email to email@example.com. If you speak to one of our representatives directly, by email or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem and any other information that would be helpful in resolving the issue. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services (including use of the Services itself, participation in our webinars, conferences etc.).
We retain your account information until you send us the de-registration request to firstname.lastname@example.org. We also retain some of your information, which is anonymized, as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve the Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
1.1.2. You may provide us with the following information:
You may choose to provide us with additional personal information in order to obtain a better user or participant experience when using the Services. This additional information will be processed based on your consent.
Additional Information. You may choose to provide additional information as part of your User account (such as your job title). Information our partners, speakers provide us. If you use our Website to participate in our webinars, online conferences as our partner or speaker, we can ask you to provide us with some information (such as your name, job title, your photo, your country or other information). By posting or by providing us the right to post any information on our website you acknowledge and agree that the data you publish or provide us for publishing on our Website or any time later creates your public profile (hereinafter "Public Profile"). You acknowledge and agree that the information that you provide in your Public Profile would be visible to the others. Please note that you are responsible for receiving consent if you use these Services on behalf of another person.
Some of our Services may require to provide access to your profile in social networks (such as Facebook, Twitter, etc.). You are the only person who decides if you would like to provide this access. You can revoke this access in your social network’s profile any time.
1.2. Automatically collected information from your use of the Services
When you use the Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Services.
HOW WE USE INFORMATION WE COLLECT
We use, store, and process information, including personal information, about you to provide, improve, and develop the Services, create and maintain a trusted and safer environment, comply with our legal obligations and otherwise as can be specified herein.
2.1. To provide, improve, and develop the Services
Enable you to access and use the Services. Operate, protect, improve, and optimize the Services and experience, such as by performing analytics and conducting research. Subject to our contract with you we process this information either manually or by computer. Provide customer service: to resolve technical issues you meet, to respond to your requests for assistance, and to repair and improve the Services. Send you service or support messages, updates, security alerts, and account notifications. If you provide us with your contacts’ information, we may process this information: (i) for fraud detection and prevention, and (ii) for any purpose you authorize at the time of collection. We process this information given our legitimate interest in improving the Services, and where it is necessary for the adequate performance of the contract with you.
2.2. To create and maintain a trusted and safer environment
Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity. Conduct security investigations and risk assessments. Verify or authenticate information or identifications provided by you. Comply with our legal obligations. Resolve any disputes and enforce our agreements with third parties. Enforce our Conference Terms and Conditions and other policies. We process this information given our legitimate interest in protecting the Services, to measure the adequate performance of our contract with you, and to comply with applicable laws.
2.3. To provide, personalize, and improve our advertising and marketing
Send you promotional messages, marketing, advertising, and other information that may be interested to you based on your preferences (including information about Digital Delane campaigns and services) and social media advertising through social media platforms. Personalize, measure, and improve our advertising. For marketing activities performed by our partners, provided that you gave us relevant consent. We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by sending us an opt-out request at email@example.com.
SHARING & DISCLOSURE
We collect information globally and store that information in the United States. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.
3.1. If you give us a consent
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you participate in promotional activities conducted by Digital Delane partners or third parties, for example during conferences.
3.2. In order to comply with the law, respond to legal requests, prevent harm and protect our rights
Digital Delane may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to protect the rights, property or personal safety of Digital Delane, its employees, or members of the public.
Where appropriate, we may notify you about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Digital Delane’s property, its users and the Services. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify you about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
Digital Delane uses a variety of third party service providers to help us provide services related to the Services. Service providers may be located inside or outside of the United States. In particular, without limitation, you can find the list of service providers in Annex 1 hereto. We ensure that this third service providers have an adequate security controls.
Digital Delane will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
We may share your information, including personal information, with our corporate affiliates in order to support, integrate, promote and improve the Services.
We may share your information, including personal information, with our partners if you gave us relevant consent, for marketing purposes and in order to receive the offers and advertisements from our partners.
Please note that you may, at any time ask Digital Delane to cease processing your data for these direct marketing purposes by sending an email to firstname.lastname@example.org.
Social networking websites
Where permissible according to applicable law, we may use certain limited personal information about you, such as your email address, to hash it and to share it with social network websites, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products or Services. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be interested to you.
The social network websites with which we may share your personal data are not controlled or supervised by us. Therefore, any questions regarding how your social network websites service provider processes your personal data should be directed to such provider.
Please note that you may, at any time ask Digital Delane to cease processing your data for these direct marketing purposes by sending an email to email@example.com.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis marketing and advertising, and other business purposes.
We also may use this information for research and development.
We will never sell your Personal Data to any third party.
OTHER IMPORTANT INFORMATION
4.1. Analyzing your communications.
We may review, scan, or analyze your communications on the Services for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on our legitimate interest in ensuring compliance with applicable laws and our Summit Terms and Conditions, preventing fraud, promoting safety, and improving and ensuring the adequate performance of the Services.
Google Analytics and Google Adwords
You may exercise any of the rights described in this section by sending an email to firstname.lastname@example.org. Please note that we may ask you to verify your identity before taking further action on your request.
Managing your information
You may access and update some of your information by sending the request to email@example.com.
Rectification of inaccurate or incomplete information
You have the right to ask us to correct inaccurate or incomplete personal information concerning by sending the request to firstname.lastname@example.org.
Data access and portability
If it is applicable under the legislation in your jurisdictions you may request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Data retention and erasure
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information during the provision of the Services to you, you can request that we erase your personal information and close your User account. In this case your information will be erased within the term specified by the applicable legislation. Please note that if you request the erasure of your personal information:
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety within 7 (seven) years in accordance with applicable legislation. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations within 7 (seven) years in accordance with applicable legislation. Information you have shared with others (if you are using the Services by participating in our webinars, online conferences as our partner/speaker) may continue to be publicly visible on our Website. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers. Please be informed that if you directly disclose any information through our Website page open to the public, this information may be collected and used by third parties. We will correct or delete any information you have posted on the Website page open to the public if you request to do so. Because we maintain the Services to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time (no more than 3 months). Withdrawing consent and restriction of processing Where you have provided your consent to the processing of your personal information by Digital Delane you may withdraw your consent at any time by sending us notification specifying which consent you are withdrawing at email@example.com. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 5.6 and pending the verification whether the legitimate grounds of Digital Delane override your own.
Objection to processing
If it is applicable under the legislation in your jurisdictions you may require us not to process your personal information for certain specific purposes where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an email to firstname.lastname@example.org.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, place of work or place of the alleged infringement if you consider that we are in a breach of the processing of personal data relating to you.
WE OPERATE GLOBALLY
Prior to sharing your information with corporate affiliates or third party service providers outside the United States we establish all the necessary means to ensure an adequate level of data protection.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are as follows:
Limited access to the production database at the network level Limited access to the production database at the process/users level Password policy for access to the production database Data transfer encryption Data encryption in the database (for card data and authentication credentials) WAF (Web Application Firewall) DDoS protection Internal password change policies PCI DSS compliance Logging of actions and log analysis Antiviruses on admins workstations If you know or suppose that your Personal Data have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your User account, please contact us by email at email@example.com.
OUR POLICY TOWARDS CHILDREN
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.
Effective Date: September 15, 2019
Personal Data Processing Purposes and Details
Subject matter of processing: Digital Delane’s provision of the Services and related technical support to User.
Duration of Processing: Personal Data will be Processed for the period, commencing on the day you start using the Services and remains in full force and effect so long as:
the Conference Terms and Conditions remains in effect, or Digital Delane retains any Personal Data related to the Conference Terms and Conditions in its possession or control (Term). Nature of Processing: Digital Delane will process User personal data submitted, stored, sent or received by User via the Services for the purposes of providing the Services and related Digital Delane technical support and in marketing purposes, provided that User give us relevant consent.
Data Subject Types: Personal data submitted, stored, sent or received via the Services may concern the following categories of data subjects: end users including User’s employees; partners, speakers and any other person who transmits data via the Services.
Digital Delane vendors:
Ontraport Inc. Zapier Inc. Zoom Video Communications Inc. Google Inc. Facebook Inc. LinkedIn Inc. Twitter Inc. Digital Delane partners: listed on the Website.
Each partner warrants that it will receive all necessary consents and permissions to process personal data information as can be required by applicable law. Each partner warrants that it will collect the personal data in accordance with all applicable laws and will implement adequate technical and organizational security measures with regard to personal data.
Digital Delane and Digital Delane Affiliates may engage third party suppliers to provide other services such as facilities management, maintenance and security services from time to time.