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Dan Gingiss

Dan Gingiss

Customer experience keynote speaker, consultant, author and podcaster who spent 20+ years as an executive in Corporate America.

Chief Experience Officer
The Experience Maker, LLC

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About this Speaker

Dan's 20-year career has consistently focused on delighting customers. He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana – in customer experience, marketing, social media and customer service. He is an international keynote speaker who believes that a remarkable customer experience is your best marketing. Dan doesn't just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they'll surely remember. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast and a regular contributor to Forbes. He has been named one of the “Top 100 Digital Marketers of 2019” by both Brand24 and BuzzSumo and a “Top 50 Social Media Marketing Influencers to Follow” by TopRank. Dan earned a B.A. from the University of Pennsylvania and an M.B.A. from the Kellogg School of Management.

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