Over the last decade Dennis played an instrumental part in the development of CX initiatives at major brands including Starbucks, Wells Fargo, AT&T, FedEx and McDonald's.
Customer Experience Strategist | Digital Transformation Catalyst | Public Speaker
Wakabayashi Experience
Categories covered by Dennis
Talks covered by this speaker
31
The Human Truths of CX: Empathy, Collaboration and Growth
31
All-Access LIVE Q&A - Optimization Topics
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About this Speaker
Over the last decade Dennis played an instrumental part in the development of CX initiatives at major brands including Starbucks, Wells Fargo, AT&T, FedEx and McDonald's. His approach is simple, empathize with customers and collaborate with everyone involved to discover new success. Today, he continues to guide Fortune 500 brands and 70,000 social media followers to success by filtering business decisions through the lens of humanity.
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